Insights

Feedback that counts means kindness and clarity
May 2, 2022
This post discusses what it takes to build a culture of continuous, honest, compassionate, and clear feedback. And why it matters. Using an ongoing dialogue loop to provide praise and criticism and how it affects you, your people, and your business.…
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Building Trust Through Active Listening
March 15, 2022
For those in the client* services industry, developing an active listening habit is more than good manners—it’s a survival skill. As a strategist, the art of listening to clients can, at first, seem like a paradox. On the one hand, you’ve been…
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Be Intentional with your Employee Communications
February 28, 2022
Employees deserve crisp, actionable news that motivates, delights, and even inspires. Employees are being bombarded beyond Zoom calls and Slack chats. Our job as communicators is to maximize our omnichannel approach, integrating messaging so the…
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CommTech Tools: From Distribution to Insight
February 8, 2022
Turn CommTech tool insights into action to enable positive employee behavior change and inform strategic direction and tactics. Read…
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#CuriousNerds: Learning from Black PR History: The Imperative of Belonging
January 31, 2022
Highlights from attending an event co-sponsored by the Museum of Public Relations and the Diversity Action Alliance. Read…
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Multigenerational Workforce? Five Ways to Target Your Audience
January 27, 2022
Five tips to ensure your messages reach the right audience in a multigenerational workforce. I am bombarded with messaging every minute of the day. My devices can’t discern personal interests from professional news from noise. What do I open…
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Making CommTech Tools Work Harder Through Agile
January 18, 2022
The CommTech framework plays out differently for folks tasked with employee activation than it does for people communicating with the public. In a series of three posts about People, Methods and Tools, I will explore important considerations for…
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Navigating the CommTech Ecosystem Webinar Recap
January 10, 2022
Integral's Digital Workplace Consultant, Scott Ashen, and CEO, Ethan McCarty discussed the major questions and misconceptions around CommTech, and how the Integral CommTech Catalog can help streamline your search. Read…
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It’s Time to Value Your Employees’ Values
November 30, 2021
An Integral Index Deep Dive More than 75% of employees surveyed* know and believe in their company’s values yet it turns out, 39% of respondents say their company’s values don’t reflect their values. That gap is costly to both employees…
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People-Skills Needed Before Onboarding CommTech Tools
November 18, 2021
The CommTech framework plays out differently for folks tasked with employee activation than for people communicating with the public. In a series of three posts about People, Methods, and Tools, I explore important considerations for internal…
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