Thoughts

How your brand can guide your return to work strategy
May 20, 2020
Lately, my friend and fellow consultant, Jennifer Zanfardino and I have been having conversations about the future of organizational culture.  What does it look like today? And how do we continue the work of assessing, evolving and nurturing it…
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4 Leaders Managers Should Be Watching Right Now
May 18, 2020
Despite the changing nature of work during this pandemic, one thing hasn’t changed: the importance of the manager as the primary source of communication to front-line employees. Several leaders have emerged across the political spectrum and are…
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Ready for masks in the workplace? Prepare now to communicate a return to work
April 23, 2020
As governments begin to encourage a return to work, employee communications teams should shift their attention to the programs and tools required to foster a safe transition. And, while work may ramp up, it will take time before things return to…
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5 Steps to Communicate Tough Pandemic Decisions Effectively & Compassionately
April 21, 2020
Last week, I had the pleasure of joining Integral Communications Group for its first Inner Circle, a series of 30-minute, live Q&A sessions featuring thought leaders from across the Employee Engagement industry. I joined CEO, Ethan McCarty, for…
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Remote Teams Toolkit #4: What COVID-19 can teach us about diversity
April 17, 2020
Integral is excited to welcome Leslie Stevens as our guest author of the blog and toolkit this week. Leslie is a Masters-in-Residence Scholar at NYU Steinhardt’s Media, Culture and Communication program, DEI researcher, and friend of the…
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Remote Teams Toolkit #3: Empathy in the time of COVID-19
April 3, 2020
What does it mean to be empathetic right now?  This week, I wrote something personal about my journey through a COVID-19 diagnosis, as a human and a business leader. When we talk about the impact of this illness, and as companies…
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Remote Teams Toolkit #2: How to get leadership out in front of business change
March 24, 2020
What does it mean to lead in today’s climate? If you’re like me, you’re paying close attention to the companies setting the bar for leadership right now. What am I looking for? Companies reaffirming brand promises and values by…
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Remote Teams Toolkit: How to stay connected and collaborative during COVID-19
March 17, 2020
Goodwill and generosity are never more important than in times of crisis.  As our team grapples with the impact of a global pandemic, we’re intently discussing how to be of greater service to each other, our communities, clients, and the…
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Navigating Resources for Communicating Amidst COVID-19
March 16, 2020
Feeling overwhelmed with information? Us too. That’s why we compiled and consolidated the best-of-the-best upcoming and recorded webinars for communicators navigating COVID-19. See the free webinar guide. If we’re missing any, please let…
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Pandemics: Communicate With Employees Without Increasing Fear Unduly
March 4, 2020
Are you communicating to your organization’s people about Coronavirus? If not, it’s time. As you do, it may help to revisit the following practices.  First, carefully consider the order of information Use this reader-considerate information hierarchy to ensure the message is received and processed by employees calmly. This structure can underpin pretty much any communication Read…
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