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Crystal Jeffs

Vice President, Employee Experience & Operations

Crystal loves working for companies that improve people’s lives, values operations, people development and wellness. She would like to work on bringing the focus of systems thinking to both client experiences and business operations. That sweet spot of efficiency across customer and employee centricity.

Crystal has combined a career in digital program and product management, with her love for focusing on growth and unleashing potential. The first part of her career was heavy on execution of customer solutions and the second half led her more towards setting and leading business strategy. Her superpower is stitching both together; the vision to the execution. Her strengths are in relationship building, execution, empathy, grit, positive provocation, systems thinking and building vision. She hails from Greece, lives in Hudson, NY, loves the Hudson Valley community, flips homes, rides bikes, loves disco and jazz (I know, wacky), is married to a Brit and has a little kiddo named Grayson.

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What were your must-read books in 2022?
Employee experience during tech layoffs, a projected recession, and worries about inflation.
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