It's not about tables. Employee experience is about inspiration, motivation and communication.
Our Values
01
Manage to our clients' reality
We've seen it all, so you don't have to. Wherever you are in your transformation process – we'll meet you there. Every time.
02
Deliver excellent outcomes
Your goals are at the heart of every decision, and we're fierce in our commitment to delivering business outcomes with creativity and an eye for quality.
03
Habituate growth and agility
Great workplaces are constant works in progress. But once we start to see results, we don't let them go until we know exactly what drives them, and exactly how to replicate them.
04
Prioritize compassionate curiosity
Nobody knows your business better than you. It's our job to ask questions until we come a close second.
05
Practice authenticity and gratitude
Just because it's work, doesn't mean it shouldn't be human. We foster interactions that are meaningful, authentic, and equitable for everyone.
Our Founders
As the founder and CEO of Integral, an award-winning employee experience agency, Ethan works closely with business leaders in Communications, HR, Marketing, and Technology at global and local organizations. Formerly the global head of Employee and Innovation Communications for Bloomberg LP and Global Director of Social Strategy for IBM as well as the Global Editor in Chief of IBM’s intranet, Ethan has more than 20 years experience leading digital communications, engagement, and marketing initiatives at scale. Ethan has led large, globally and culturally diverse teams by innovating and humanizing the practice and advising senior leaders from the CEO to first-line managers among his clients on how to do the same.
Ethan is a Trustee of the Institute for Public Relations, the former Director of its Organizational Communications Research Commission, and a PRWeek Dashboard 25 honoree recognizing the “most influential people in communications technology.” He is the Chair of Page Up, co-chair of its annual Innovation Award, and chaired the 2023 Page Spring Seminar, “Influence at Work” where he interviewed keynote speaker, Ezra Klein. Ethan serves as a member of the Thought Leadership Circle, an initiative of the University of Florida’s Internal Communication Research Hub, led by Public Relations Professor, Linjuan Rita Men.
He developed and teaches the first Master’s level course on Employee Activation for the Strategic Communications program at Columbia University, where he has also lectured on Digital Media & Analytics and serves on the program’s Advisory Board. Ethan keeps his connection with and gives back to his alma mata through his role on the Board of Governors for the New School for Social Research.
Connect with Ethan on LinkedIn at www.linkedin.com/in/ethanmccarty
Download Ethan’s headshot in color or black & white
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
The first season of The Real World on MTV (1992!).
What would be your superpower if you had one?
Granting other people’s wishes.
What’s a hobby you think everyone should try once?
Singing with a group — there’s magic in harmonizing and syncing breath with others.
What is the best advice you’d ever received?
“If you want money, ask for advice. If you want advice, ask for money.”
Favorite book/show/article/video to recommend?
Chet Baker Sings (1958 album) — “The perfect soundtrack to so many epochs of my life.”
As a Co-Founder and Board Member of Integral, Taylor plays an active advisory role in shaping the firm’s long-term vision and strategic direction. In partnership with Integral’s CEO, she helped build Integral from the ground up and remains deeply invested in its continued growth, leadership, and impact.
With a background in public relations and organizational strategy, Taylor brings a systems-level lens to how organizations communicate, operate, and evolve. Her work has long centered on helping leaders translate strategy into action through strong client relationships, thoughtful facilitation, and clear, honest communication.
Over the years, Taylor has partnered with 20+ clients across industries including beauty, fashion, finance, technology, healthcare, nonprofit, and management consulting. Her approach focuses on aligning employees to strategy and culture, improving ways of working, and removing barriers that slow teams down – all in the service of driving joy at work and, in turn, delivering business results.
Taylor was named a Rising Star by both Ragan Top Women in Communications Rising Star and PRNEWS Top Women Awards in 2022, completed the Page Future Leaders program, serves on the Advisory Council for the Department of Communication at the College of Charleston, and is a board member for Egg & Spoon Theatre Collective.
In 2026, Taylor transitioned from her full-time SVP role at Integral to pursue a career in law and currently serves as a Public Defender in Stamford, CT. She continues to support Integral as a Board Member and active advisor as the firm continues to grow and evolve.
Connect with Taylor on LinkedIn.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
The Circle! It’s the perfect mix of strategy and emotional intelligence — and no bug-eating challenges!
What would be your superpower if you had one?
Read at lightning speed.
What’s a hobby you think everyone should try once?
Playing backgammon or making a vision board.
What is the best advice you’d ever received?
“You are what you tolerate.” (And to make a vision board — thanks, Mom!)
Favorite book/show/article/video to recommend?
And Then There Were None – Agatha Christie; The Alchemist – Paulo Coelho; The Shining – Stephen King; anything by Brené Brown.
Our Team
Carolina Mata, ACC, BCC, is Senior Vice President at Integral, where she leads the Employee Communications practice. She partners with clients like Johnson & Johnson, AmeriHealth, and PepsiCo to help leaders connect authentically and build cultures where employees thrive. A certified leadership coach, she helps Fortune 100 leaders reimagine culture, elevate communication strategies, and empower employees as brand builders. Carolina believes engaged employees drive growth and shareholder value through authentic, two-way communication that strengthens culture, connection, and performance.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Below Deck — as a guest, not the crew!
What would be your superpower if you had one?
Emotional alchemy.
What’s a hobby you think everyone should try once?
Baking bread from scratch — it engages all your senses and rewards you with warm bread.
What is the best advice you’d ever received?
“When you are given a seat at the table, remember you were invited because someone believes in you.”
Favorite book/show/article/video to recommend?
The Canterbury Tales – Chaucer.
With over 20 years of experience guiding organizations through complex change, Rachel Zakariasen leads Integral’s Transformation practice. She builds human-centered strategies that embrace the messy reality of transformation, helping people adapt without losing trust or energy. Rachel has led major transformations at Fortune 500 companies, such as Medtronic and Nike, and as a consultant with Accenture and United Minds. She holds certifications from Prosci and William Bridges. Now at Integral, she’s shaping new approaches to change that reflect how people truly work, live, and evolve today.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Queer Eye.
What would be your superpower if you had one?
Alchemy.
What’s a hobby you think everyone should try once?
Creating a piece of art — any medium, just tap into your creativity.
What is the best advice you’d ever received?
“Ask more questions, make fewer statements.”
Favorite book/show/article/video to recommend?
Parable of the Sower – Octavia Butler.
John brings a deep passion for the power of communications and the impact of great storytelling. A seasoned strategic communications leader, he has held senior roles at Georgia-Pacific, IBM, Pitney Bowes, and Loyola University Chicago. At Integral, John builds integrated strategies spanning content, channels, manager programs, and thought leadership, meeting employees where work happens and driving measurable outcomes. He helps leaders communicate with clarity and consistency, turning strategy into everyday action and results.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Relative Race.
What would be your superpower if you had one?
Flying.
What’s a hobby you think everyone should try once?
Baking.
What is the best advice you’d ever received?
“Don’t let my wife out of my sight.”
Favorite book/show/article/video to recommend?
The Shawshank Redemption.
Kate St. Cyr is the Director of Client Experience and Operations at Integral, where she leads both client and internal operations. She began her career as a professional ballerina developing discipline, precision, and performance excellence and later transitioned into business earning her MBA. With more than a decade of experience in operations, Kate brings a blend of operational rigor and creative problem-solving to building processes, supporting teams, and creating thoughtful experiences for clients and colleagues alike. She believes strong operations are the foundation that allow people and ideas to do their best work.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
The Great British Bake Off… relaxing, joyful, and surprisingly inspiring. I’ve successfully recreated several recipes!
What’s a hobby you think everyone should try once?
Bob Ross painting… harder than you’d think, but so fun.
What would be your superpower if you had one?
Invisibility — making things run behind the scenes.
What is the best advice you’ve ever received?
“This too shall pass.” — my grandmother
Favorite book/show/article/video to recommend?
See a live show—whether a ballet, broadway, etc. My favorite is Sleeping Beauty (the ballet).
Seth is an award winning, senior financial and business operations leader with more than 25 years experience working for major global blue chip organizations such as the National Basketball Association and Polo Ralph Lauren. A 3-time Alumni from FDU with 2 Master’s Degrees and a Bachelor’s Degree, Seth has served the University for the past 9 years as an active member of the Alumni Board of Governors and also serves as an Adjunct Instructor at FDU and Felician University.
Fun Facts to Know About Me:
If you could be on any reality TV show, what would you be on?
Survivor (of course)
What would be your superpower if you had one?
Transport back in time
What’s a hobby you think everyone should try once?
Learning a musical instrument
What is the best advice you’d ever received?
“You have to make yourself smarter because no one will do it for you.”
Favorite book/show/article/video to recommend?
Shawshank Redemption
Scott is a communications and business consultant with more than 15 years of experience shaping digital workplace and employee experience strategies, and 20+ years leading complex initiatives from vision to launch. At Integral, he leads projects that help clients design digital workplaces where employees can connect, collaborate, and thrive. Scott has led work on accounts such as NYU Langone, Fitch Ratings and PVH. With an MBA and BS in Labor Relations, Scott blends strategic insight and empathy to help leaders translate complex goals into meaningful, people-first solutions.
Ask Scott about The Integral Index
Fun Facts to know about me
If you could be on any reality TV show, what would you be on?
Worst Cooks in America.
What would be your superpower if you had one?
The power of persuasion.
What’s a hobby you think everyone should try once?
Woodworking.
What is the best advice you’d ever received?
Don’t burn any bridges.
Favorite book/show/article/video to recommend?
On the Road – Jack Kerouac.
Andrew is a Senior Consultant at Integral, where he helps clients lead agile transformations that build clarity, focus, and shared accountability. A seasoned Agile leader since 2007, he brings experience from the gaming industry (LEGO Star Wars, Harry Potter) and IBM, where he championed empathy-driven experimentation. At Integral, Andrew guides teams to adopt new mindsets and ways of working that make transformation tangible and sustainable, helping organizations deliver measurable impact and lasting cultural change.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Welcome to Wrexham — walking to the stadium with Derby County fans to watch a win away from home!
What would be your superpower if you had one?
Being waterproof.
What’s a hobby you think everyone should try once?
Vibe coding.
What is the best advice you’d ever received?
“All anyone is ever saying is some version of ‘please’ or ‘thank you,’ though sometimes expressed in tragic ways.”
Favorite book/show/article/video to recommend?
The Difference Engine – William Gibson; Management – Peter Drucker.
With over 20 years of in-house internal communications and employee engagement experience, Michelle now helps develop effective communications strategies and deliverables for her clients as a communications advisor and writer. Previously working in roles at organizations including Getty Images, Macy’s and Hess Corporation, Michelle understands the importance of creating a culture of communications that builds trust and engagement with employees.
Michelle graduated summa cum laude from Syracuse University with a bachelor’s degree in Public Relations. As a proud alumna, she’s been a volunteer mentor to Syracuse University students since graduation.
Jermaine is a multimedia producer and music producer for film & television. He’s also worked in the music industry for 15 years as a music supervisor and consultant. Over the last 20 years, he’s produced music and original documentary content featured on Showtime, CBS, The New Yorker, Bloomberg, MTV and many more.
Amy specializes in change and executive communications, helping organizations keep employees informed, aligned, and engaged through transformation. Known for simplifying complexity, she’s partnered with brands including Estée Lauder, Gartner, Heineken, IBM, and Pfizer. At Integral, Amy leads our change communications engagement with Advantage Solutions and is part of the Converse Team. A Cornell graduate in public communication, she lives in Fairfield, Conn., where she starts her days biking to the beach with her mock-trial-trained daughter.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
The Amazing Race — with my brother!
What would be your superpower if you had one?
Teleportation (not just to win The Amazing Race).
What’s a hobby you think everyone should try once?
Thrifting — treasure hunting meets eco-conscious self-expression.
What is the best advice you’d ever received?
“Just chill, Mom.”
Favorite book/show/article/video to recommend?
Schitt’s Creek.
Theo designs media and websites for news, corporate, and entertainment clients. He has held leadership roles at design agencies including VSA, Circle.com, and Havas. Consulting with Integral since 2018, he leads the creative direction for visual communications projects and advises the firm’s growing design team. Theo leads visual communication for clients like the Gordon and Betty Moore Foundation, Nike, and Neiman Marcus Group, turning complex messages into experiences that engage and connect.
As Integral’s lead designer, Priscilla is an innovative and strategic thinker who creates multidisciplinary designs to solve complex visual communication challenges. A graduate of CUNY’s Communication Design program, she’s passionate about projects that inspire positive behavior change and societal impact. In addition to creating all of Integral’s brand assets (including our awesome logo!) Priscilla drives impactful results with visual communication on client accounts such as Ralph Lauren, Citizens, and L’Oréal.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Forged in Fire.
What would be your superpower if you had one?
Creating illusions — duplicating myself or disguising environments.
What’s a hobby you think everyone should try once?
Archery.
What is the best advice you’d ever received?
“Fake it till you make it.”
Favorite book/show/article/video to recommend?
Lord of the Rings and Jurassic Park.
As a Design Associate at Integral, Mayra helps lead visual design across client accounts—turning complex ideas into clear, engaging creative that supports communication and change. A BFA graduate of the Savannah College of Art and Design, she brings expertise across print, brand, and digital design. Mayra has delivered creative solutions for clients including PepsiCo, Lam Research, Kaiser Permanente, Digital Currency Group, and AmeriHealth Caritas—using design to make transformation visible and impactful.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Nailed It!
What would be your superpower if you had one?
Super speed.
What’s a hobby you think everyone should try once?
Wheel throwing — creating something from a lump of clay is pure joy.
What is the best advice you’d ever received?
“Don’t be afraid to break something — you can rebuild it and learn something new.”
Favorite book/show/article/video to recommend?
The Little Prince – Antoine de Saint-Exupéry.
Inspired by the way stories connect people, Jaliah brings both creativity and strategy to how organizations communicate and grow. With a background in journalism and creative writing and a Master’s in Strategic Communications from Columbia University, she brings creativity, empathy, and strategy to every project. At Integral, she’s partnered with companies like Macy’s, F5, and Converse to help leaders communicate with authenticity, strengthen culture, and turn communication into a catalyst for trust, alignment, and lasting impact.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Twenty Somethings or Dancing with the Stars.
What would be your superpower if you had one?
My hair is automatically done/styled just by tapping my head.
What’s a hobby you think everyone should try once?
Axe throwing or riding in the first car of a rollercoaster.
What is the best advice you’d ever received?
Don’t worry about tomorrow. It will take care of itself. You have enough to worry about today.
Favorite book/show/article/video to recommend?
The Picture of Dorian Gray – Oscar Wilde
Trinity is driven by a deep passion for empathy, storytelling, and human connection. As an associate at Integral, she has led employee communications and transformation work for brands including AmeriHealth Caritas, Ralph Lauren, and Nike, supporting everything from internal communications strategy to change initiatives and project management. A graduate of the College of Charleston with degrees in Theatre and Communications, Trinity draws on her background in performance and hospitality to craft experiences that resonate and drive meaningful connection and change.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Catfish — as a host! Helping people navigate online relationships and uncover the truth.
What would be your superpower if you had one?
Spider-Sense — deep intuition mixed with quick reflexes.
What’s a hobby you think everyone should try once?
Theatre — it teaches empathy, collaboration, and how to show up for others.
What is the best advice you’d ever received?
“Write it down — journal, brain dump, whatever helps you get it out of your head and into the world.”
Favorite book/show/article/video to recommend?
True Detective — “I’m a true crime enthusiast drawn to complex human stories.”
Haley is driven by the power of connection and communication. A dual-degree graduate of Marymount Manhattan College, she combines creativity, organization, and strategy in everything she does. She brings a systems-driven approach to helping clients navigate change, strengthen culture, and align communications with business goals. At Integral, Haley has led transformative work for organizations like AWS, Advantage Solutions, and PepsiCo delivering clarity, creativity, and impact across brand, culture, and change initiatives.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
The Challenge.
What would be your superpower if you had one?
Telepathy or mind control.
What’s a hobby you think everyone should try once?
Hiking, yoga, or really anything outdoors.
What is the best advice you’d ever received?
“Every day is a brand new day for everyone.”
Favorite book/show/article/video to recommend?
Democracy Now! for news; The Ethics of Ambiguity – Simone de Beauvoir.
Sydney is a master’s candidate in Strategic Communication at Columbia University with a focus on internal and leadership communications. With a strong foundation in the nonprofit sector, she is passionate about creating supportive, inclusive environments where people of all identities can thrive—especially in the workplace, where we spend so much of our time! At Integral, she keeps client accounts on track while helping keep teams organized and inspired to communicate with authenticity and impact.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Big Brother — though The Circle might be more my speed (and I could bring my cat!).
What would be your superpower if you had one?
Mind reading — but only if I could turn it on and off.
What’s a hobby you think everyone should try once?
Board games — the best way to spend time with friends and family.
What is the best advice you’d ever received?
“No one has ever died of embarrassment.”
Favorite book/show/article/video to recommend?
Untamed – Glennon Doyle; The House on Mango Street – Sandra Cisneros; anything by Barbara Kingsolver; and Arrested Development (best scripted show of all time).
Emily brings over 14 years of in-house experience at leading technology companies to her consulting work, specializing in change management communications for organizations undergoing transformation. She has led global teams at public and private enterprises, navigating complex stakeholder dynamics to drive long-term success. At Integral, she has led strategic communications for clients including Amgen, F5, and AWS. Previously, Emily held leadership roles at Precisely, Pitney Bowes, and IBM. She holds degrees in Journalism and Communications and serves on the College of Charleston’s Communications Advisory Board.
Fun Facts to know about me:
If you could be on any reality TV show, what would you be on?
Project Runway.
What would be your superpower if you had one?
Freezing time.
What’s a hobby you think everyone should try once?
Dancing — we all need more fun in our lives.
What is the best advice you’d ever received?
“You will never lose as long as you are kind.”
Favorite book/show/article/video to recommend?
Just Ask! – Sonia Sotomayor.
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