Unexplained changes – especially major changes – are scary. Employees don’t just wonder, “Why is this happening?”; they also wonder, “Why isn’t management telling us what’s going on?” And people fill voids with negative assumptions.
Creating a clear narrative as the basis for change communications not only reduces fear and uncertainty – it promotes buy-in. Change becomes something that employees are driving, not something that’s happening to them.
A clear narrative explains:
- What’s happening, and on what timeline
- How this change will help the business
- What this means for employees (which may be good news)
- What’s the current status?
Integral works with clients to develop brand narrative by:
- Understanding the current state, the strategy and the perceptions of stakeholders and employees.
- Building a transformation narrative that answers the above questions and directly addresses employee concerns.
- Developing a delivery roadmap that defines the channels, timeline and feedback mechanisms for change communications
- Working with your team to roll out, manage and enhance the program over time.
Looking for a strategic story-teller to engage your employees in change?
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Culture & ways of working offerings
- Empowering managers
- Narrative development
- Ways of working
- Values development + socialization